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BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
| Shri sudheer bishnoi ji |
| Senior director and head |
| hlkbo@bis.gov.in |
| 9355898314 |
| Shri chandrakesh singh |
| Scientist- E |
| chandrakesh@bis.gov.in |
| 9868856361 |
| Shri suyash pandey |
| Deputy director scientist- C |
| suyash@bis.gov.in |
| 8299705875 |
| Shri jitesh kumar |
| Deputy director scientist- C |
| jiteshk@bis.gov.in |
| 7808040258 |
| श्री प्रणय अभय जैन |
| वैज्ञानिक बी |
| pranayjain@bis.gov.in |
| 9923035021 |