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BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
Shri Partha Saarthi Mandal |
Head JKBL, Scientist E/ Director |
Email: nrol@bis.gov.in |
Phone: 0172-4671027 |
Shri Saaqib Raahi |
Designation: Scientist C/ Deputy Director & OIC (JKRAL) |
Email: jk-ral@bis.gov.in |
Phone: 7006607673 |