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BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
Shri Mohammad Rizwan |
Scientist-E/ Director & Head (BPBO) |
hbpbo@bis.gov.in |
+91-9324156560 |
Shri Rahul Kumar |
Scientist-C/Dy. Director |
rahul.kumar@bis.gov.in |
+91-7550070571 |
Shri Sanjay Kumar Vishwakarma |
Scientist-B/ Assistant Director |
v.sanjay@bis.gov.in |
+91-9685661918 |
Shri Kishan Kanhaiya Lal |
Scientist-B/ Assistant Director |
kanhaiya@bis.gov.in |
+91-9622138791 |
Shri Syed Ashfaq Ahmad |
Section Officer |
syedashfaq.ahmad@bis.gov.in |
+91-9827339808 |
Smt Snehlata Shende |
Assistant Section Officer |
snehlata.shende@bis.gov.in |
+91-9669406246 |
Smt Pramodini Gajbhiye |
Assistant Section Officer |
pramodini.gajbia@bis.gov.in |
+91-9893322728 |
Smt Akanksha Mishra |
HMA |
akku.mishra1999@gmail.com |
+91-9340733814 |