BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
| Sh. Abhishek Bharti |
| Graduate Engineer |
| abhishekbharti199[at]gmail[dot]com |
| 8894259061 |
| Ms. Vedanshi Nagar |
| Graduate Engineer |
| vedanshin23[at]gmail[dot]com |
| 07617777278 |
| Shri Sudheer Bishnoi |
| Scientist -F & Head |
| hdhbo[at]bis[dot]gov[dot]in |
| +91-7042544667 |
| Shri Mohit Prabhat |
| Scientist -C |
| dhbo[at]bis[dot]gov[dot]in |
| +91 |
| Shri. D. P. Thapliyal |
| Scientist -C |
| dhbo[at]bis[dot]gov[dot]in |
| +91-7617777280 |
| Smt. Neelam Singh |
| Scientist -C |
| dhbo[at]bis[dot]gov[dot]in |
| +91-7617777280 |
| Shri Shyam Kumar |
| Scientist -D |
| shyamkumar.doon[at]bis[dot]gov[dot]in |
| +91-8800431730 |