With the integration of global economies, countries around the world are strategically positioning themselves at international level to gain competitive edge and achieve economic benefits. BIS,Patna through its core activities of conformity assessment, has been benefiting the national economy by providing safe, reliable and quality goods; minimizing health hazards to consumers; protecting the environment, promoting exports and imports substitute; controlling over proliferation of varieties etc. The standards and certification scheme of BIS apart from benefitting the consumers and industry also support various public policies especially in areas of product safety, consumer protection, food safety, environment protection, building and construction, etc.
BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
| Chandrakesh Singh |
| Scientist-E/Director & Head |
| hptbo@bis.gov.in |
| +91 9868856361 |
| Vijay Kumar Gauraw |
| Scientist-D/Joint Director |
| vizy04@bis.gov.in |
| +91 9804803102 |
| Sudhanshu Suman |
| Scientist-C/Deputy Director |
| ssudhanshu@bis.gov.in |
| +91 8271256358 |
| हिमांशु कुमार |
| Scientist-C/Deputy Director |
| himanshuk@bis.gov.in |
| +91 9162553578 |
| Anil Kumar Singh |
| Consultant |
| ptbo@bis.gov.in |
| 7004755518 |
| Prashant Kumar Tiwari |
| Standard Promotion Officer |
| ptbo@bis.gov.in |
| 9801176580 |
| Amrendra Kumar |
| Consultant |
| ptbo@bis.gov.in |
| 7375945412 |
| Rajesh Kumar |
| PS |
| ptbo@bis.gov.in |
| 7586003924 |
| Adarsh Anand |
| SSA |
| SSA |
| 7004919217 |
| https://www.bis.gov.in/wp-content/uploads/2025/11/WhatsApp-Image-2025-11-07-at-11.30.33-AM-1.jpeg |
| SSA |
| ptbo@bis.gov.in |
| 8822215981 |
| Praween Kumar |
| SSA |
| ptbo@bis.gov.in |
| 93408 22409 |
| Vikash Kumar |
| SSA |
| ptbo@bis.gov.in |
| 8918282890 |