BIS is the National Standard Body of India established under the BIS Act 2016 for the harmonious development of the activities of standardization, marking and quality certification of goods and for matters connected therewith or incidental thereto. BIS has been providing traceability and tangibility benefits to the national economy in a number of ways – providing safe reliable quality goods; minimizing health hazards to consumers; promoting exports and imports substitute; control over proliferation of varieties etc. through standardization, certification and testing. It is mandated for the formulation of Indian Standards for products, processes and services and monitoring the implementation of Standards through Certification and periodic Factory and Market surveillance to ensure sustained compliance and excellence. Readmore»
BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
| Shri Suman Kumar Gupta |
| Scientist-E & Head |
| hrpbo[at]bis[dot]gov[dot]in |
| +91 -0771-2412236 |
| Shri Phalendra Kumar |
| Scientist-D/Joint Director |
| rpbo[at]bis[dot]gov[dot]in |
| +91-0771-2419404 |
| Shri Rahul Kumar Gupta |
| Scientist-C / Deputy Director |
| rahulgupta[at]bis[dot]gov[dot]in |
| 0771 2419404 |
| Shri Ashish Agrawal |
| Scientist-B/Assistant Director |
| rpbo[at]bis[dot]gov[dot]in |
| 0771-2419404 |
| Shri Deepak Kumar Sahu |
| Scientist-B / Assistant Director |
| dksahu[at]bis[dot]gov[dot]in |
| 0771 2419404 |