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BIS follows a well-established complaint redressal procedure. Complaints are recorded centrally at Complaints Management and Enforcement Department (CMED). Complaints can be made both offline and online. Online complaint can be made through mobile app BIS CARE or by use of Consumer Engagement Portal.
Shri Suman Kumar Gupta |
Scientist-E & Head |
hrpbo[at]bis[dot]gov[dot]in |
+91 -0771-2412236 |
Shri Phalendra Kumar |
Scientist-D/Joint Director |
rpbo[at]bis[dot]gov[dot]in |
+91-0771-2419404 |
Shri Rahul Kumar Gupta |
Scientist-C / Deputy Director |
rahulgupta[at]bis[dot]gov[dot]in |
0771 2419404 |
Shri Deepak Kumar Sahu |
Scientist-B / Assistant Director |
dksahu[at]bis[dot]gov[dot]in |
0771 2419404 |
Shri Ashish Agrawal |
Scientist-B/Assistant Director |
rpbo[at]bis[dot]gov[dot]in |
0771-2419404 |