The Faridabad Branch Office (FRBO) operates under the Northern Regional Office (NRO) of the Bureau of Indian Standards (BIS). Our mission is to ensure quality, safety, and reliability of products through standardization, certification, and hallmarking while safeguarding consumer interests.

Key Functions & Responsibilities
FRBO plays a pivotal role in the following areas:

1. Certification

• Granting and managing BIS certification for various products under the ISI Mark Scheme.
• Facilitating the Compulsory Registration Scheme (CRS) for electronics and IT products.

2. Hallmarking of Gold & Silver Jewellery

• Overseeing BIS Hallmarking to ensure purity and authenticity of precious metals.
• Monitoring licensed jewellers and assaying centers in the jurisdiction.

3. Enforcement & Market Surveillance

• Conducting inspections to prevent misuse of the ISI Mark and Hallmark.
• Taking action against counterfeit and substandard products.

4. Consumer Grievance Redressal

• Addressing complaints related to BIS-certified products and hallmarked jewellery.
• Ensuring timely resolution and consumer protection.

5. Awareness & Promotion of Indian Standards

• Organizing workshops, seminars, and training programs for industries and consumers.
• Promoting the adoption of Indian Standards (IS) for quality assurance.

Jurisdiction – Covering 08 Districts of Haryana
FRBO holds authority over the following districts:

• 1. Faridabad
• 2. Gurgaon (Gurugram)
• 3. Jhajjar
• 4. Rewari
• 5. Palwal
• 6. Nuh
• 7. Charkhi Dadri
• 8. Mahendragarh

Contact Information:

For inquiries related to certification, hallmarking, complaints, or awareness programs, please reach out to us:
Address:SCO-21, Mathura Road, Sector 12, Faridabad, Haryana 121007
Phone:+919910222990
Email:frbo@bis.gov.in